My husband And that i experienced an incredibly disappointing European travel working experience recently with British Air. It started on August 22 on the delayed flight from Baltimore to Heathrow. What was alleged to be considered a two hour layover in Heathrow became a six-hour hold off as a result of mechanical issues on our flight to Berlin. Just after analyzing that the airplane we were to fly on couldn't fly, we ended up put An additional plane whose crew was likely into additional time. So we waited Yet another two hours for a new crew to arrive ahead of we could go away. On our way again from Prague on September eight, once again there were mechanical challenges on our aircraft, which soon after two several hours had been solved, but we skipped our connecting flight to Baltimore and had to stay above in London.
If we needed anything and to major it off after we had been landing we strike some turbulence and one of several male personnel chose to make loud humorous noises then snicker, then soon after hitting far more turbulence he did the identical detail due to the fact He's a tosser. A Girl three rows up requested for a thing along with the male workers member mentioned ‘ it was in your seat if it’s not there now there’s nothin I can perform over it’ and walked off.
We've been professional tourists but today you do not experience service which was provided by both of these Flight Attendents. They built our journey so Unique that I notify anyone who cares to listen with regards to the impeccable service on British Airways.
Owning just read through the vast majority of earlier mentioned complaints, I understand that I'm not on my own in believing how undesirable British Airways Client Service are. I happen to be looking to get payment for many complications that occurred on flights between in this article and United states some months ago, together with wrecked luggage. I'm but to obtain the payment they supplied for only one/two the worth of the price. Also I've refused to accept the Avios Points and e-vouchers they anticipate me to take. We paid with the flights in Pounds Sterling and do not lawfully have to just accept just about anything in addition to Sterling in recompense.
i went to collect my daughter at Heathrow on 10/twelve/twelve only to uncover her bag was weakened by british airlines personnel.After i wished the help desk i was sent from piller to submit at some point told to connect with on a general public telephone.
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The lesson is view it NEVER EVER go thru heathrow with BA When you have a travelling companion inside of a wheel chair.
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I had been traveling to generally be with my father who is incredibly sick and imagined no less than I could rely upon the flight being a lot more snug this wasn't the situation. I am travelling back again on flight BA 00015 on Saturday 11th April at 21.35 and hope this flight is rather better. I anticipate your response
About the 29th of September my wife and I were being booked to fly from San Francisco to Heathrow on flight No BAO 286. Sad to say we have been unable to receive seats in exactly the same row-she remaining in row 37 and me becoming in 48. Because they called the boarding starting from the rear I boarded initially but took all the on board baggage in order that I could stow hers likewise and therefore reduce the tension on her. We've been equally Previous age pensioners and she is in actual fact from this source 81 several years outdated. Effectively when I boarded there was a Cabin Hostess by the title of Veronique Gratpanche on obligation to aid and Once i discussed what I was seeking to do she was most involved that we were being seated to this point aside and she would see what she could do over it.
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